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Information about America Online, Inc. - AOL America Online, Inc. - AOL Dulles, Virginia 0000 Phone: (703)265-1746     Fax: (703)265-1879 http://www.corp.aol.com Rank: No ranking. Summary: AOL blocks important mail its users subscribe by misclassifying it as "spam". AOL users having problems receiving mail or having their mail censored should • switch providers • demand a refund from AOL • report the theft of your money, time, and service to your State Attorney General • check out the complaints, class actions and lawsuits against AOL Earthlink , Harvard University and other companies found mail to their clients were blocked and filtered as spam. AOL's web access business is based in Arlington, Ohio and includes CompuServe, Netscape, andTurner Broadcasting System, Inc Time Warner Site Corporate communications Nicholas Graham - assistant Lauren Caito. (703)265-1746 Postmaster Brian Barrios Other Information: AOL is also a member of Back on Track AmericaTM , a grassroots coalition of corporations, non-profit organizations and business experts dedicated to helping support small businesses. Contact Info:Derick Mains , AOL - (650) 937-4927 Jonathan Miller - Chairman , CEO. Joseph A. Ripp -Vice Chairman Michael J. Kelly, AOL Time Warner's President Lisa Hook - President, AOL Broadband, Premium & Platform Services Joel Davidson, Executive Vice President for Web Access John McKinley - Chief Technology Officer and President, AOL Technologies (Former Merril Lynch & G.E. CTO,Ernst & Young partner) Michael Guth - Vice President, Program Development, Global Marketing Solutions Ted Leonsis-Vice Chairman, America Online, Inc. and President, AOL Core Service James de Castro, President, AOL Interactive Services-oversees 35 million AOL customers worldwide Joe Redling - Chief Marketing Officer Steve Swad - Executive Vice President & Chief Financial Officer ----

Page # 1 2 16. There are indications that some in the foreclosure industry are abusing AOL network security feature     A Homeowner Alert ! For "Network Security" AOL provides a "this is spam" link for their email services customers to generate "complaints". There are indications that some in the foreclosure industry are abusing this AOL network security feature. AHRC others in the media are working with providers to identify and eliminate such abuses. If you have information about such activity, please email us. Posted Mar 10 2006 1:21AM CET     AHRC Staff (View Profile) , California   15. Yahoo Pulls Out of America Online Talks     Yahoo Inc. has pulled out of discussions over buying a stake in America Online Inc., leaving Microsoft Corp. and Google Inc. as the leading potential suitors. - AP News - November 11, 2005 Yahoo Inc. scuttled talks to take an interest in America Online Inc. (AOL) after learning the proposed terms of the deal, a company spokeswoman said Thursday. - Macworld.com- November 11, 2005 Posted Nov 11 2005 7:02PM CET     Username withheld , California   14. To prevent further misuse, your AOL account been disabled.     Notification to: Pic films- California Kathy - Crown Point, Indiana ------------ Dear Subscriber: AOL relayed your request to them which reported your newsletter subscription as spam. Your user account and each newsletter has a subscribe and unsubscribe link which your control and takes effect immediately. To prevent further misuse, your account been disabled. If this is an error, please contact Technical Support to reinstate your subscription using the Send Us A Note link. AHRC Staff Posted Aug 20 2005 5:37PM CEST     HOA Voices , California   13. Report on False AOL Spam Reports     Slashdot - News for Nerds reports: "......we have found that most of the time the AOL users are reporting our email as spam on accident! These complaints can negatively impact your ability to send email to AOL members. " " In version 9.0, AOL made two incredibly stupid mistakes which make false positive spam reports skyrocket. First is they now allow their users to select multiple messages at once and report them all as spam. Second, when you hit the spam report button (which is located DIRECTLY next to the delete button), it IMMEDIATELY files the spam report -- there is no confirmation required. " Posted Oct 29 2004 5:52PM CEST     Username withheld , California   12. America Online, Inc. - AOL     Class-action lawsuit claims calims AOL software prevents customers from using rival ISP accounts. Posted May 11 2004 11:56PM CEST     AHRC Admin Account San Juan Capistrano, California   11. AOL is blocking my emails     I used to receive newsletters from AHRC. I no longer do. I have not changed anything on my computer as I don't know computers and my son set it up a long time xxx@aol.com Posted May 7 2004 8:39PM CEST     Username withheld San Juan Capistrano, California   10. America Online, Inc. - AOL returned mail message     From: Mail Delivery Subsystem Date: Thu, 6 May 2004 09:23:25 -0400 (EDT) To: Subject: Returned mail: User unknown The original message was received at Thu, 6 May 2004 09:22:57 -0400 (EDT) from *** ATTENTION *** Your e-mail is being returned to you because there was a problem with its delivery. The address which was undeliverable is listed in the section labeled: "----- The following addresses had permanent fatal errors -----". The reason your mail is being returned to you is listed in the section Posted May 6 2004 8:32PM CEST     Username withheld San Juan Capistrano, California   9. Advice from an AOL user America Online, Inc. - AOL     I know that many people with AOL have had problems getting mail from AHRC. AOL members need to go to Mail Controls Check the box that says Allow mail from all senders. Additionally, they need to make sure the box that says Control what is IN the mail I get is NOT marked with an X. It will also say Mail filtered by AOL advanced spam filter. I believe this is how AHRC emails gets filtered out. I hope this helps. I have spoken extensively with AOL and they say the AHRC site is not black listed. Posted Apr 22 2004 6:46AM CEST     AHRC Admin Account San Juan Capistrano, California   8. AOL Blocking 95% of all Newsletters 02/13/2004     AOL Blocking 95% of all Newsletters 02/13/2004 01:30 14 out of 15 newsletters could not make it through the AOL filters. For more go to: http://www.stargeek.com/item/79596.html Posted Mar 26 2004 2:29AM CET     Username withheld San Juan Capistrano, California   7. America Online, Inc. - AOL     "AOL's spam Filters blocked nearly 100 notices that Harvard University had emailed to applicants telling them whether they had been accepted or not" Washington Post Posted Mar 25 2004 4:31AM CET     Username withheld San Juan Capistrano, California   Page # 1 2

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