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Sample complaint letter
Your name
Address
Phone number
Date
Company official
Company name
Company address
Dear Mr./Ms.:
I wish to complain about ____ (name of product or service, with serial number or account number) that I purchased on ____ (date and location of transaction). I am complaining because ____ (the reason you are dissatisfied). To resolve this problem I would like you to ____ (what you want the business to do).
When I first learned of this problem, I contacted ____ (name of the person, date of the call) at your company, and was told that nothing could be done about my problem. I believe that this response is unfair because ____ (the reason you feel the company has an obligation to you). I would like a written statement explaining your company's position and what you will do about my complaint.
I look forward to hearing from you as soon as possible to resolve this problem. If I do not hear from you within 10 days I will file complaints with the appropriate consumer agencies and consider my legal alternatives. I am enclosing copies of my receipt and cancelled check. I may be contacted at the above address and phone number.
Sincerely,
(your signature)
(also print or type your name)
CC: (local consumer group) (appropriate government agencies)
Posted Jan 18 2008 8:28PM CET
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Sharon Stephens
Montclair, California |
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Well now, the truth is NO ONE OWNS ANYTHING IN AN HOA! They are, each and everyone just one big commune. Teh very thing the pilgrims saw did not work, yet we Americans have bought the lie of communism.
Posted Jan 18 2008 6:46PM CET
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Sharon Stephens
Montclair, California |
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Sharon, sometimes not owning anything is the best of all worlds --especially if one is talking about HOAs. :-)
Posted Jan 17 2008 1:16AM CET
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Jan Jackson
Florissant, Colorado |
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Sharon... Are you aware that suing a homeowner for defamation -- no matter how meritless -- appears to be the CAI's latest legal nonsense to try to run homeowners out of money and energy?
Yes! I read your article, but I am no longer a homeowner in an HOA :>) In fact, I don't own anything, so anyone can sue me for whatever...
I'm just still in the battle against corruption.
Posted Jan 16 2008 10:02PM CET
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Sharon Stephens
Montclair, California |
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Sharon,
A "warning" from an attorney about "defamation"? uh oh... Are you aware that suing a homeowner for defamation -- no matter how meritless -- appears to be the CAI's latest legal nonsense to try to run homeowners out of money and energy?
Yes, we -- each one of us homeowners who won't just sit still when petty HOA dictators try to rule our lives -- must do that which each of us is able to do to rid ourselves of these corrupt members of the HOA Industry.
But the most important thing about more and more of us homeowners finding our voices about serious HOA problems is that many of us are now quite public (vocal) about it. Corruption doesn't like the bright light of public knowledge. It needs the darkness (secrecy) in order to be effective.
In terms of "Those [homeowners] who are hurt are just toooooo exhausted to really do anything." That's very true. Even for those of us who are actively at the forefront of the fray. Fighting bad guys is energy depleting, physically and emotionally -- no question about it. But if one thinks about the alternative, i.e., bad guys completely taking over our lives, what other choice does any intelligent and rational person have?
Posted Jan 15 2008 7:24AM CET
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Jan Jackson
Florissant, Colorado |
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Last night I received an email from an attorney that I respect very much warning me against "defamation" of his partners... that is more attention than I expected from what I am publishing on my blog.
I just don't believe that petitions are the answer, as they are too easy to dismiss. However, we all must do what we must do.
IF we could get people together in a LARGE group, such as what happened in the Civil Rights movement...
But, I don't see enough people getting hurt enough to do that. Those who are hurt are just toooooo exhausted to really do anything.
Posted Jan 15 2008 1:56AM CET
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Sharon Stephens
Montclair, California |
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Sharon, You wrote, "Yes! But herein lies the problem -- we can be 100% correct in our understanding of the law, but if the court ignores it..." Understood. I think that we all have a fairly strong suspicion that our judicial system is "broken." And that's not because there's anything wrong with the system itself, as far as I can tell. It's because of the corrupt PEOPLE in the system -- mostly legislators, judges and lawyers (at least at state levels). So, when things get that bad, it appears that the only thing We the People can do is what our Constitution tasks us to do, ie, take back our government. If we're unwilling or unable to do THAT, then I suspect that the intelligent and rational among us will simply "disappear from the arena" and the country will simply go into a very steep and bottomless ecological and financial decline (remember the fall of the Roman Empire?), never to be any kind of a "player" on the world scene again.
Your also wrote,"I looked for "an honest and knowedgeable attorney..." I found that ANY attorney wanted about $250. an hr to even look at my case. Yes, that sounds like the "going rate around here, too. So, what that amounts to is that the inmates are taking over the asylum. That is, the wealthy can do whatever they want to, and the rest of us simply scratch around for whatever we can get -- which is usually no justice at all. So, I go back to my original thinking, ie, We The People have got to decide to stand up and be counted. If that doesn't happen, the intelligent and rational among us will simply stop trying to protect our freedoms and liberties and put their considerable energies some place else -- probably how they and their families are going to survive in a fascist nation.
Posted Jan 14 2008 9:30PM CET
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Jan Jackson
Florissant, Colorado |
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Hi Sharon,
Does anyone have any actual cite for the federal law about petitions?
Posted Jan 14 2008 9:11PM CET
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Jan Jackson
Florissant, Colorado |
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"If we're wondering about what the LAW says, then whatever that law is -- local, state or federal -- we should research it before we actually DO anything. And if we don't understand it, we should consult with a honest and knowledgeable attorney about it." Yes! But herein lies the problem -- we can be 100% correct in our understanding of the law, but if the court ignores it...
I looked for "an honest and knowedgeable attorney..." I found that ANY attorney wanted about $250. an hr to even look at my case.
Posted Jan 14 2008 5:58AM CET
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Sharon Stephens
Montclair, California |
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Hi Jan,
Yes, I read that the first article I sent was bogus, but then I went in and found the original article, and, it is not encourging to any kind of petition, let alone email petitions.
This is the original snopes article on petitions:
http://www.snopes.com/inboxer/petition/internet.asp
Posted Jan 14 2008 5:54AM CET
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Sharon Stephens
Montclair, California |
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