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HOA Voices
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A Letter
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How To File And Track Complaints Via the Internet
Association Boards And Managers Ignore Homeowner Requests For Information
September 15, 2002
By
HOA Voices
(View author info)
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Question: Who is this Complaint directed to and what is the site we go to in order to put in this complaint.
Answer: You can address the letter or complaint to anyone you wish to communicate with. The link is given at the end of the article above .
Question: Is this a Complaint we have about our HOA where AHRC will give us some advice?
Or is this ultimately a complaint that is sent on to an agency such as the AG's, County Atty., etc.
Answer: It is a letter or complaint you send to agencies, homeowners association boards or businesses. For advice from the homeowner network or AHRC, please use the submission form under News>letters
Question: When I have responses, do you contact me in some way to my e-mail address so I know?
Answer: When the recipient of the complaint responds, you automatically receive a response. Both you and the recipient receive a tracking number to a private communcation mailbox that stores both your letters. You can request some or portions of the letter be posted on the web.
Questions from: Laura
Answers from: AHRC
Posted Sep 23 2002 5:30PM CEST
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Username withheld
San Juan Capistrano, California |
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How to write a Complaint letter to a Homeowners Association or Board Member
1. Select Complaint" from navigation bar of top of site.
2. Select "Submit Complaint" from sub navigation on top of site
A page titled "Submit Complaint" and 1. "Choose Submission Type" and 2."Search" appears .
a) At 1. "Choose Submission Type" choose either Government or Vendors. To write to "Homeowner Associations" choose "Government"
b) At 2."Search" enter the name of the government entity or the company name of the vendor and hit "Search"
3. If the entity is already in our database, the next screen will give you the form with the name of the company filled in.
If not, a message says "No results found" and a "Select Category" drop down button appears. Select the appropriate category and hit "Go" to get form
4. Fill in the form. It will appear in four parts
Form - Part 1
Basic Information
Enter homeowner association information here
Form Part 3
Complaint Information Form
This is where you write the "Complaint Letter" that will be emailed , faxed or mailed
5. Your email is sent. You can now print and email your letter:
All letters you write are filed under your , private, personal account. You can resend your letters. If you have questions, click the "?" that appears on the top, left side of the page
Posted Sep 16 2002 8:14AM CEST
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Username withheld
San Juan Capistrano, California |
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