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HOA Voices
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A Letter
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How To File And Track Complaints Via the Internet
Association Boards And Managers Ignore Homeowner Requests For Information
September 15, 2002
By
HOA Voices
(View author info)
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San Marcos and Houston, Texas - Letter # 1 9/15/02 4:17 PM- Houston, Texas
I have just tried to log into your site and make a complaint. I choose "Homeowners Association" and then typed in the name of the homeowners and it tells me "no one found by that name. "
What do I do next?
Am I doing something wrong?
Can HOA board members be related and are we as homeowners allowed to attend meetings? Also how do I go about becoming on the board? The management company tells us that the meetings are private. The board members are all related - father, daughter, uncle. Help! Need some answers.
I have sent a certified letter to the manager asking for a copy of the budget for the last three years, and the names and numbers of the board members and received no response. Only by phone did I get told that they were the maanger's father and uncle.
I am not sure if there is a law firm. The father in-law of the daughter is the manager is an attorney- not in property management.
When I checked with the appraisal district they informed me that they were not registered. The deed restrictions have been filed .
The manager tells us that homeowners cause too much trouble so no new board members are allowed.
Have also requested a meeting with the board members and was told by the manager that she is the one that resolves all problems. Was told meetings were private.
Please, if you can, help in any way.
Thanks for your time
Lorraine
on 9/15/02 9:26 AM- San Marcos, Texas
I just tried to fill out and submit your complaint form. I got a page error.
How can I fill out and send the complaint?
We are having trouble with our homeowners association and I need some info on any regulations governing associations.
Thank you for your time,
Heidi
Response from AHRC
How to write a Complaint letter Via AHRC on the Internet
1. Select Complaint" from navigation bar of top of site.
2. Select "Submit Complaint" from sub navigation on top of site
A page titled "Submit Complaint" and 1. "Choose Submission Type" and 2."Search" appears .
a) At 1. "Choose Submission Type" choose either Government or Vendors. To write to "Homeowner Associations" choose "Government"
b) At 2."Search" enter the name of the government entity or the company name of the vendor and hit "Search"
3. If the entity is already in our database, the next screen will give you the form with the name of the company filled in.
If not, a message says "No results found" and a "Select Category" drop down button appears. Select the appropriate category and hit "Go" to get form
4. Fill in the form. It will appear in four parts
Form - Part 1
Basic Information
Enter homeowner association information here
Form Part 3
Complaint Information Form
This is where you write the "Complaint Letter" that will be emailed , faxed or mailed
5. Your email is sent. You can now print and email your letter:
The letter you write is filed in a new, private mailbox for the vendor to view and respond to. The recipient receives a copy of the letter with a link to address responses directly to this private mailbox.
You have the option of keeping your letter and ID private from the web. You can also keep your ID private from the recipient.
You can resend your letters.
If you have questions, click the "?" for FAQ (Frequently Asked Questions) that appears on the top, left side of the page
Click her to submit a complaint |
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